Your first time at one of our concerts?
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What should I wear?
All you need to do to go to one of our concerts is dress appropriately, because strict dress codes are no longer a thing of the past. The important thing is to be comfortable so you can enjoy the music.
When should I applaud?
At our concerts, we recommend applauding when the artists come on stage and at the end of the piece. However, it is preferable not to applaud between movements, to allow the singers and instrumentalists to remain concentrated and maintain the atmosphere for the next movement. If you’re not sure, wait for someone else to start clapping.
What do I do if I’m late for the concert?
If you arrive late to the concert, you must wait until the end of the piece or movement in progress before you can enter the hall. So as not to disturb the other concert-goers, you may be asked to sit in the seats reserved for latecomers at the back of the hall, waiting for the applause. A member of our team will then help you find your seat.
How should I behave in the concert hall?
Unwrap your sweets before the concert, turn off your mobile phone, and save your conversations and photo-taking for later. Good neighbourliness makes life pleasant!
Can I bring my children?
Children are always welcome at our concerts!
If you would like to come to a regular concert, please note that it is essential to respect others. Remind your child to remain quiet during the concert and, if he or she becomes agitated or noisy, be prepared to leave the hall momentarily. If in doubt, contact us and we can advise you on the concerts best suited to young audiences.
How our concerts are organised
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Opening of doors
The doors to the concert venue open one hour before the concert. The doors to the concert hall open thirty minutes before the start of the concert.
Accessibility
The main entrance and the parterre level are wheelchair accessible in the Bourgie Hall. The balcony level is not.
For concerts at the Chapelle Notre-Dame-de-Bon-Secours, please contact us at billetterie@smamontreal.ca to plan your visit.
Free admission for anyone accompanying a disabled person (please contact us).
Bathrooms
Fully accessible bathrooms are available.
For people with disabilities, please contact us at billetterie@smamontreal.ca to plan your visit to our concerts at the Chapelle Notre-Dame-de-Bon-Secours.
Food and drink
No food or drink is allowed at our concerts, both in the lobby and in the concert hall.
Transport and parking
There is limited parking at our venues, we strongly recommend public transport
or Communauto to save you stress and help the planet!
Cellphones, pads and cameras
No recordings or photos may be made during the concert. The use of mobile phones and tablets is prohibited in concert halls.
Reduced rate tickets
Proof of age or Museum Membership card is required for reduced-rate tickets. They are not cumulative and cannot be combined with any other offers or promotions.
MBAM Members benefit from a 15% reduction on the regular ticket price for all concerts in the 2024-2025 season.
Mask wearing
Masks are no longer required although you may choose to wear one. If you are experiencing symptoms of COVID-19, you are asked not to attend the concert.
Concerts modifications
Performers and programs are subject to change without notice.
Tickets
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Please note that several members of the team are working from home. We would be grateful if you could purchase subscriptions online.
- Online at https://smamontreal.tuxedobillet.com/
- By phone 514 861-2626 (ext. 1) We invite you to leave a message on our answering machine clearly indicating your request and contact information. We will try to call you back as soon as possible.
- In person in the lobby of the concert hall, 30 minutes before each concert. It is recommended that you make your reservations as early as possible online.
- Concert tickets
Your concert tickets will be sent to you by email free of charge. If you have not received your tickets, please check your spam folder.
If you request a postal delivery, you will be charged a fee of $5.
Ticket exchange policy
To request an exchange, please contact the box office at 514 861-2626 (option 1) or write to billetterie@smamontreal.ca